Property Operations Review.
We map how the business actually runs, surface what is breaking it, quantify the impact, and prioritise what to fix first.
- £1,200
- 2 to 3 days
- On-site or remote
- Enquire about the Review
We map how your business actually runs.
The Sanity Check tells you something is broken. The Review tells you exactly what, where, and how much it is costing you. Two to three days, on-site or remote, with the people who actually do the work. Then a single document that gives you a clear picture of your own operation, often for the first time. When the instinct is to hire, the Review answers the more expensive question first: do you need another salary, or does the operation just need engineering? A single wrong hire can cost more than £50,000 over two years. The Review is £1,200.
Concrete deliverables. Nothing hand-wavy.
- An operational map of how the business actually runs, not how the org chart says it does.
- A list of the specific failure points, ranked by impact on revenue, compliance, and founder time.
- Quantified cost of the current operation: hours, money, risk exposure.
- A prioritised list of what to fix first, second, and what to leave alone.
- Verbal walkthrough with you and your senior team at the end.
Founders who have outgrown their original way of working and need a clear, written picture of where the bottlenecks actually are before they invest in anything else.
Companies under 5 staff. There is usually not enough operational surface area to justify the cost.
The questions you're actually asking.
Will the Review disrupt my team's week?
Not significantly. We work around your schedule, do most of the listening in 30 to 45 minute slots, and never pull more than one person out of the operation at a time.
Do you need access to our systems?
Read-only access where it helps, screenshots where it does not. We never ask for write access, and we sign a data agreement before anything sensitive is shared.
What if we already know what's broken?
Then the Review still pays for itself by quantifying the cost and sequencing the fixes. Knowing what is broken and knowing what to do first are different things.
We were about to hire. Should we wait?
Usually, yes. The Review tells you whether the next hire is genuinely needed or whether the operation is creating the workload that makes it feel necessary. A wrong hire is a £50,000 mistake over two years. Find out first.
Can we do this remotely?
Yes. Roughly half of Reviews are fully remote. On-site is preferred when the operation has a strong physical component, such as a busy office or contractor handovers.
What format is the final deliverable?
A short, dense PDF, plus a recorded verbal walkthrough. Designed to be read in 30 minutes, not skim-read for an hour.